# Contact us

Contact AnimaPDF Studio about file conversion problems, accessibility, corrections or privacy questions. Find the details to include in a useful report.

Canonical: https://hipdf.net/contact/
Last updated: 2026-11-01

Found a problem or have a suggestion? Tell us what you were trying to do and what happened. Clear reports help us understand where the tool needs improvement.

## Email the site

Write to [v4088697@gmail.com](mailto:v4088697@gmail.com) for support, product feedback, content corrections or privacy questions. The email link opens your own email application. Nothing is sent until you choose to send the message there.

We do not offer live chat or promise a fixed response time. Please keep related follow-ups in the same email thread so that the context stays together.

## Reporting a conversion problem

Include the tool name, your browser and operating system, the input file type and approximate size, and the error message or unexpected result. A short sequence of steps is often more useful than a long description.

If you can, reproduce the issue with a small sample that contains no personal or confidential information. You do not need to send your original document to report an error. Remove identifying details from screenshots before sharing them.

## Accessibility and content corrections

If a button is difficult to use, text is unreadable, or keyboard navigation gets stuck, include the page address and what assistive technology or device you were using. For an incorrect statement, point us to the relevant page or section and explain the correction.

## Privacy questions

Use “Privacy question” in the subject line if your message concerns information you previously sent by email. Identify the message or approximate date so that we can locate the relevant correspondence. Do not send identity documents or passwords as part of a routine inquiry.

See the [Privacy Policy](https://hipdf.net/privacy-policy/) for the distinction between local file processing, ordinary website requests and email correspondence.

## Before you write

The [FAQ](https://hipdf.net/faq/) covers supported formats, large Chinese-text PDFs, local preview links and app installation. Check the operation notes for input formats, password handling, image-based output and other limits.

## Contact and project

- [v4088697@gmail.com](mailto:v4088697@gmail.com)
- [Official project repository](https://github.com/v4088697-lab/3B-PDF)
- [Agent guide](https://hipdf.net/llms.txt)